How To Unlock A Web User

Web users can get locked out if they have 5 unsuccessful login attempts.  To unlock the user once this has happened follow the steps listed below.

 

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1.)  Log in as an Administrator and click on "Users"

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2.) Click on the user you wish to unlock

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3.) Uncheck the box next to "Account Locked" and click save.

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The user is now unlocked.

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